The respect and trust of superiors, colleagues
and members of teams I led paved the road to success. Continued education to earn required expertise was, is and will continued to be a stable armor in my quiver
NETWORKING:
Cisco Certified Voice Professional (CCVP)
Cisco Certified Network Professional (CCNP)
Cisco Certified Design Professional (CCDP)
Microsoft Certified Systems Engineer (MCSE) 2000, NT4
Cisco IP Contact Center Express Specialist
Cisco Rich Media Communication Specialist
TRAINER / INSTRUCTOR
Certified Cisco Systems Instructor 23159 (CCSI)
Certified Cisco Academy Instructor 761410 (CCAI)
Microsoft Certified Trainer 1046170 (MCT)
SERVICE DELIVERY:
Information Technology Infrastructure Library (ITIL v3)
Cisco Lifecycle Services for Advanced Unified Communications
